Dispatch and delivery
We guarantee next day dispatch for orders received before 5pm, and send our ovens by Royal Mail Signed For 1st Class for UK orders and Royal Mail International Tracked and Signed for international deliveries.
Privacy and discretion
We like to keep a low profile for us and our customers, so we ship everything in plain brown packaging, no logos or branding, and as little identifying information as we can manage. The returns address is listed as VapOven and any required customs declarations will state that the item is an induction heater. Other than that we try to keep everything as discrete as possible.
Environmental policy
We aim to have the lowest environmental impact possible from our packaging and shipping practices, which means balancing the use of recycled and recyclable materials with low-carbon solutions for reducing transit weight.