We do our very best to ensure that all our ovens are sent out in full working order and we try to make them as rugged and reliable as we can manage.
Our products do inevitably go wrong sometimes though! You can rest easy knowing that you are fully covered by our two year warranty in the event of any manufacturer errors or component failures. If you have any issue at all with our ovens please don’t hesitate to contact us at [email protected] and we’ll do our best to resolve your problem.
Postage and shipping
We cover all return shipping for manufacturer faults and component errors as standard, from anywhere in the world. If it’s our fault, we’ll cover it.
Outside of Your Warranty
We are still keen to help you if your warranty has run out – or if you just broke it yourself for that matter. Accirdents do happen after all! Get in touch and we’ll see if we can assist and provide a quote for repair or replacement.